Comments on: Rogers Wireless Customer Service Failure http://blogs.nitobi.com/brian/2008/06/17/rogers-customer-service-failure/ Enterprise Ajax and Ruby, together at last. Thu, 26 Jun 2008 20:06:07 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Duane Nickull http://blogs.nitobi.com/brian/2008/06/17/rogers-customer-service-failure/comment-page-1/#comment-339 Duane Nickull Fri, 20 Jun 2008 19:56:10 +0000 http://blogs.nitobi.com/brian/?p=32#comment-339 Rogers sucks ass big time. See what they did today to me: http://technoracle.blogspot.com/2008/06/rant-rogers-home-phone-sucks.html Rogers sucks ass big time. See what they did today to me:

http://technoracle.blogspot.com/2008/06/rant-rogers-home-phone-sucks.html

]]> By: Rob Ellis http://blogs.nitobi.com/brian/2008/06/17/rogers-customer-service-failure/comment-page-1/#comment-329 Rob Ellis Wed, 18 Jun 2008 03:18:10 +0000 http://blogs.nitobi.com/brian/?p=32#comment-329 Your argument is invalid Your argument is invalid

]]> By: Duncan http://blogs.nitobi.com/brian/2008/06/17/rogers-customer-service-failure/comment-page-1/#comment-328 Duncan Wed, 18 Jun 2008 01:54:00 +0000 http://blogs.nitobi.com/brian/?p=32#comment-328 Sigh. I feel your pain man. I really really don't like Rogers. Unfortunately I'm stuck with them because I like my iPhone too much. Speaking of Rogers fails, I just posted this last week: http://www.flickr.com/photos/thelastminute/2571675725 Sigh. I feel your pain man. I really really don’t like Rogers. Unfortunately I’m stuck with them because I like my iPhone too much. Speaking of Rogers fails, I just posted this last week: http://www.flickr.com/photos/thelastminute/2571675725

]]> By: Todd Sieling http://blogs.nitobi.com/brian/2008/06/17/rogers-customer-service-failure/comment-page-1/#comment-326 Todd Sieling Tue, 17 Jun 2008 20:00:47 +0000 http://blogs.nitobi.com/brian/?p=32#comment-326 What garbage from Rogers - I thought that blaming the victim went away with the 80s, but it's utterly cold and hostile to blame you for the theft. If you hadn't spent so much time in admin hell, I'd urge you to report that to the Better Business Bureau. What garbage from Rogers – I thought that blaming the victim went away with the 80s, but it’s utterly cold and hostile to blame you for the theft. If you hadn’t spent so much time in admin hell, I’d urge you to report that to the Better Business Bureau.

]]> By: Alexei http://blogs.nitobi.com/brian/2008/06/17/rogers-customer-service-failure/comment-page-1/#comment-325 Alexei Tue, 17 Jun 2008 19:36:01 +0000 http://blogs.nitobi.com/brian/?p=32#comment-325 You know, it's little experiences like that that really impact a brand. People remember this kind of stuff. Telus has been much better overall in the customer service dept despite being sometimes a bit more expensive. I guess you get what you pay for. You know, it’s little experiences like that that really impact a brand. People remember this kind of stuff. Telus has been much better overall in the customer service dept despite being sometimes a bit more expensive. I guess you get what you pay for.

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